axiontv portable dvd player handheld lcd tvs lcd dvd combos search support user guides warranty products registration extended warranty downloads digital picture frames digital picture frame digital picture frame gaming monitors gaming monitor lcd televisions handheld lcd lcd lcd dvd combo portable dvd players portable dvd player portable dvd player gps navigation devices gps navigation devices crt televisions crt oem odm obm portable dvd player handheld lcd lcd lcd dvd combo portable media player pmp essentials gaming tuner vcp vcr ghz system battery carrying bag car cord remote control antenna axion axn product warranty warranty covers axion axn warrants axn display products defects material workmanship warranty period original date purchase subject following terms conditions product proves defective material workmanship warranty period axn discretion repair replace product similar product provided purchaser adheres certain return authorization procedures guidelines long warranty effective axn color display products warranted year parts days labor starting original date purchase invoice brand covered warranty action axion branded products sold america action warranty protects warranty valid original purchaser warranty cover product serial number defaced modified removed damage deterioration malfunction resulting accident misuse neglect fire water lightning acts nature unauthorized product modification failure follow instructions supplied product repair attempted repair authorized axn damage product due shipment removal installation product causes external product electric power fluctuations failure supplies parts meeting specifications normal wear tear cause relate product defect cosmetic damage purchaser markings discoloration scratches dents gouges defacement physically damaged products purchaser broken pcb housing damaged lcd module defect product returned axn defective failure duplicated axn method product proof purchase proof purchase following documentations purchase receipt gift receipt sales invoice packing list contains product model number price vendor purchase date rechargeable battery damage caused battery leakage days original purchase date axn product customer responsible shipping fees incurred product delivery axn service center service additional obtaining extended warranty service contact axn dealer axn customer service department mailing customerservice axiontv obtain warranty service required following fill online rma request form download form fill fax call axn customer service number assistance asked provide following customer name day time phone number residential address proof purchase purchase receipt gift receipt sales invoice packing list product model number product serial number description problem payment payment required asked provide this moment accept personal check money order cashier check time clear personal check approximately days days money order cashier check sorry inconvenience axn contact customer receipt rma request form issue rma number rma request form completed delivered requested please take ship rma product axn headquarter axn authorized service center rma number clearly visible marked outside packing rma products returned secured packaging preferably original package complete set accessories rma products verified inspected authorized rma number receiving rma product correct rma number clearly marked packaging repair payment pre paid enclosed package depending condition defects axn repair replace rma products ship product back customer additional name nearest axn service center please contact axn dealer axn customer service contacting cases monitor may need repair contacting please consult troubleshooting section guide faq webs see easily remedy problem axn technical support services period product warranty support basic configuration setup troubleshooting questions necessary provide instructions return product repair customer service support inquiries please call mail customerservice axiontv note rma program subject changes time advance notice axion service center exchange place pomona terms conditions notice privacy statement keywords map copyright axion rights axion reg registered mark america
Axiontv com Portable DVD Player Handheld LCD TVs LCD DVD Combos Search Support User Guides Warranty Information Products Registration Extended Warranty Downloads Digital Picture Frames or below Digital Picture Frame or above Digital Picture Frame Gaming Monitors or above Gaming monitor LCD Televisions Handheld LCD TV or above LCD TV LCD TV DVD Combo Portable DVD Players to Portable DVD Player or above Portable DVD player GPS Navigation Devices GPS Navigation Devices CRT Televisions B W CRT OEM ODM OBM Portable DVD Player Handheld LCD TV or above LCD TV LCD TV DVD Combo Portable Media Player PMP TV Essentials Gaming TV Tuner VCP VCR GHz A V System Battery Carrying Bag Car Cord Remote Control Antenna Others Axion AXN Product Warranty Information What the warranty covers Axion AXN warrants your AXN display products against defects in material and workmanship during the warranty period from the original date of purchase subject to the following terms and conditions If a product proves to be defective in material or workmanship during the warranty period AXN will at its discretion repair or replace the product with a similar product provided the purchaser adheres to certain return authorization procedures and guidelines How long the warranty is effective AXN color or B W display products are warranted for one year for parts and ninety days for labor starting from the original date of purchase invoice What brand s can be covered under the warranty Any ACTION and AXION branded products sold by America Action Inc Whom the warranty protects This warranty is valid only for the original purchaser What the warranty does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from A Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification or failure to follow instructions supplied with the product B Repair or attempted repair by anyone not authorized by AXN C Any damage of the product due to shipment D Removal from or installation to the product E Causes external to the product such as electric power fluctuations or failure F Use of supplies or parts not meeting AXN's specifications G Normal wear and tear H Any other cause which does not relate to a product defect Cosmetic damage by purchaser such as markings discoloration scratches dents gouges or any other defacement Physically damaged products by purchaser such as broken PCB Housing damaged LCD Module No Defect Found product returned to AXN as defective but failure is not duplicated by AXN s test method Product without proof of purchase The proof of purchase should be one of the following documentations purchase receipt gift receipt sales invoice and packing list that contains the product model number price vendor and purchase date Rechargeable battery or any damage caused by battery leakage Ninety days after the original purchase date of the AXN product the customer is responsible for the shipping fees incurred for the product delivery to and from AXN service center How to get service For additional information on obtaining an extended warranty service contact AXN dealer or AXN s Customer Service Department by e mailing to customerservice axiontv com To obtain the warranty service you will be required to do one of the following A fill out an online RMA Request Form B download the form fill it out and fax it to or C call AXN s Customer Service number at for assistance You will be asked to provide the following information A Customer information name day time phone number and or residential address B Proof of your purchase purchase receipt gift receipt sales invoice and or packing list C Product model number D Product serial number E A description of the problem F Payment information If any payment is required you will be asked to provide this information beforehand At this moment we only accept personal check money order or cashier s check The time for us to clear the personal check is approximately days days for any money order or cashier s check Sorry for the inconvenience AXN will contact the customer upon receipt of the RMA Request Form and will issue an RMA number if the RMA Request Form is completed and delivered as requested Please take or ship RMA product to AXN Headquarter or any AXN authorized service center with RMA number clearly and visible marked on the outside of the packing All RMA products should be returned in secured packaging preferably in the original package with the complete set of accessories All RMA products would be verified and inspected against the authorized RMA number Upon receiving the RMA product if the correct RMA number is clearly marked on the packaging and if the repair payment is pre paid or is enclosed with the package depending on the condition of the defects AXN will repair or replace all RMA products and ship the product back to the customer For additional information or the name of the nearest AXN service center please contact your AXN dealer or AXN Customer Service Before contacting us In many cases your TV or monitor may not need repair Before contacting us please consult the troubleshooting section in your user's guide or AXN's FAQ webs page to see if you can easily remedy the problem yourself AXN technical support services During the period of product warranty we support your basic configuration setup and troubleshooting questions and when necessary we will provide you with all the instructions on how to return your product for repair For customer service and support inquiries please call or e mail us at customerservice axiontv com NOTE RMA program is subject to changes at any time without advance notice AXION SERVICE CENTER EXCHANGE PLACE POMONA CA Terms and Conditions Website Notice Privacy Statement Keywords Site Map Copyright AXION All Rights Reserved Axion reg is a registered mark of America Action Inc